Welcome to TK99 Apps. We are committed to delivering a safe, transparent, and enjoyable betting experience for players across Bangladesh. This Privacy Policy explains how TK99 Apps collects your personal information, why we collect it, how we keep it secure, and the circumstances under which it may be shared with third parties. Please read this policy carefully before using our platform.
1. Why We Collect Your Information
When you register with TK99 Apps, place a bet, or contact our customer support team, you provide us with various types of information. We collect this data because:
- To create and manage your account.
- To process financial transactions and prevent fraud.
- To complete age verification — as TK99 Apps is strictly for adults only.
- To provide customer support and resolve complaints.
- To meet legal obligations.
- To send you relevant offers and promotions (if you have given your consent).
2. What Information We Collect
We may collect the following types of information:
- Identity Information: Full name, date of birth, national ID or passport number.
- Contact Information: Email address, phone number, and residential address.
- Financial Information: Mobile banking numbers (bKash/Nagad/Rocket) and transaction history.
- Technical Information: IP address, device type, browser, cookies, and session data.
- Behavioral Data: Gaming patterns, betting history, and time spent on the site.
3. How We Use Your Information
TK99 Apps uses your information solely for necessary and legitimate purposes. We never sell your data or share it with unauthorized third parties. The purposes for which your data is used include:
- Account verification and security assurance.
- To process deposits and withdrawals.
- Sending promotional offers (to consenting users only).
- To personalize your platform experience.
- To monitor behavior and ensure responsible gaming.
- To troubleshoot technical issues and improve the site.
4. Cookies & Tracking Technologies
The TK99 Apps website uses cookies. Cookies are small data files stored in your browser that help us improve site functionality. We use three types of cookies:
- Essential Cookies: Essential for login sessions and site security.
- Functional Cookies: To remember your preferences and language settings.
- Analytical Cookies: To analyze site traffic and improve the user experience.
You can disable cookies at any time through your browser settings, though doing so may affect certain site features.
5. Sharing Information with Third Parties
We may share your information in the following limited circumstances:
- Payment Processors: With trusted payment gateways to process transactions.
- Legal Requirements: In response to lawful requests from government or regulatory authorities.
- Fraud Prevention: Working with security partners to prevent fraudulent activity.
- Business Transfers: In the event of a merger or acquisition (you will be notified in advance).
We never sell your information to third parties for marketing or commercial purposes.
6. Data Retention & Security
TK99 Apps uses industry-leading security standards to keep your information protected. Our security measures include:
- SSL/TLS encryption — all data transmissions are fully secured.
- Two-Factor Authentication support.
- Regular security audits and penetration testing.
- Staff access to data is strictly controlled — only authorized personnel can view it.
We retain your information for as long as your account remains active and for specified periods as required by legal obligations.
7. Your Rights
TK99 Apps respects your data rights. You have the following rights:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: Requesting corrections to inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your data under certain circumstances.
- Right to Restrict Processing: The right to request restricted processing of your data under certain circumstances.
- Marketing Opt-Out: The right to opt out of promotional subscriptions at any time.
To exercise these rights, email us at: support@tk99apps.com
8. Privacy of Minors
TK99 Apps strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect information from minors. If we become aware that a minor has created an account, that account will be immediately closed and any collected data will be deleted.
9. Policy Changes
TK99 Apps may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via your registered email or through a notice on the site. The date of the latest update will be shown at the top of this page. We recommend checking this page regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us:
- Email: support@tk99apps.com
- Website: tk99apps.com
Quick Navigation
Why Trust Us
Our Commitment to Protecting Your Privacy at TK99 Apps
Encrypted Protection
All your data is secured with SSL/TLS encryption. No third party will have access to your information.
Your Data Is Never Sold
TK99 Apps never sells your personal information to advertisers or third parties.
Your Control
You can view, update, or request deletion of your information at any time.
Regular Security Audits
Our systems are regularly audited by cybersecurity experts.
Mobile Security
The same level of security is maintained across both the mobile app and web platform.
24/7 Support
Our support team is available around the clock to help with any privacy-related questions.